Unity by Hard Rock Policies & Regulations

Find all the information you need regarding your legal rights to use Unity™ by Hard Rock products and services, as well as our regulations and best practices.


Unity Loyalty Program Terms & Conditions

The Terms & Conditions apply to the Unity™ by Hard Rock loyalty program and govern your enrollment and participation in the Program. 

Read our Unity Terms & Conditions


Privacy Policy

The Privacy Policy explains how we may collect, use and share your Personal Information.

Read our Privacy Policy


Website Terms of Use

We encourage you to read this Website Terms and Conditions of Use carefully as it controls your use and access to the Site or any other website on which is posted, now and in the future.

Read our Website Terms of Use


Mobile App End User License Agreement

This Unity by Hard Rock Mobile Application End User License Agreement (this “Agreement”) is a binding agreement between you and Seminole Hard Rock Support Services, LLC d/b/a HR Unity Global Services (“Company”). This Agreement governs your download, installation, and use of the Unity by Hard Rock mobile application for Apple iOS or Google Android operating systems (including all related documentation, the “Unity App”).

Read our Mobile App End User License Agreement  


Mobile Check-In/Check-Out and Digital Key Terms of Use

These Mobile Check-In/Check-Out and Digital Key Terms of Use (“Digital Key Terms”) apply to the access and/or use of the mobile check-in/check-out services (“Check-In/Check-Out Services”) and mobile-key technology (“Digital Key”) offered by Seminole Hard Rock Support Services, LLC d/b/a HR Unity Global Services, 5701 Stirling Road, Davie, Florida 33314, United States of America (“Hard Rock”, “we”, “us” and “our”) at certain Hard Rock affiliated hotel or hotel and casino properties (each, a “Hotel”), which is available through the Unity Rewards Program mobile application (“Unity App”).

Read our Mobile App Digital Key Terms of Use   


Cookie Policy

Pease read this cookie policy (“cookie policy”, "policy") carefully before using unity.hardrock.com website (“website”, "service") operated by Hard Rock International ("us", 'we", "our").

Read our Cookie Policy 


U.S. State-Specific Privacy Laws

This U.S. State-Specific Privacy Laws forms part of the Unity by Hard Rock Privacy Policy located at unitybyhardrock.com/privacy-policy (the “Privacy Policy”), and must be read in conjunction with all of the Sections of the Privacy Policy. Unless the context otherwise requires, words or terms used in this U.S. State-Specific Privacy Laws, shall have the same meaning as defined in the Privacy Policy.

Read our U.S. State-Specific Privacy Laws 


Accessibility Statement

Seminole Hard Rock Support Services, LLC d/b/a HR Unity Global Services (“Program Manager”), is committed to ensuring that its website and mobile app, are accessible to the widest possible audience, irrespective of technology or ability.  

Read our Accessibility Statement  


Responsible Gaming

It is our goal to provide a safe and healthy gaming environment for all of our guests. We want to keep our guests’ experiences positive, and help when they aren’t.

Read our Responsible Gaming Commitment



PlayersEdge is a comprehensive education program for players who want to improve their casino experiences. It is designed to prevent and mitigate harmful gambling by promoting informed choices, positive play, and understanding of risks.

Visit PlayersEdge.org